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| Moving backwards at the speed of light! |
I would be remiss if I didn’t at least comment on a recent article
concerning Spirit Airlines and how they feel about doing business. According to
the CEO, Ben Baldanza, the fact that his airline generates two and a half times the number of complaints when
compared to other airlines is ‘irrelevant’. He's my candidate for customer service Man of the Year!
He was responding to questions posed by Fox News in response
to the growing media relations disaster that surrounds the failure of Spirit to
give a refund of $197 to a vet who found out he is dying. Spirits ticker symbol is SAVE - you might want to issue a sell order if you hold any.
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